| | Patient anxiety while on a waiting list for coronary artery bypass surgery: A qualitative and quantitative analysis☆☆☆Abstract Objective: The purpose of this study was to describe the nature and intensity of anxiety felt by patients awaiting coronary artery bypass surgery. Design: A prospective, cross-sectional study design was used, with a qualitative interview and State Trait Anxiety Inventory. Setting: Study took place in 2 large tertiary referral hospitals in Northern Ireland. Participants: Seventy patients were randomly selected within 4 weeks of their referral for cardiac surgery. Results: Participants in this study cited 5 main sources of anxiety: chest pain, uncertainty, fear of the operation, physical incapacity, and dissatisfaction with the care offered to them. The State Trait Anxiety Inventory scores of this sample were high at all stages of data collection. There was a statistically significant relationship (P≤.01) between increasing angina and state and trait anxiety. Conclusion: This study identifies the major sources of anxiety described by this sample. In doing so it may facilitate greater understanding of the needs of these patients and assist in the development of specific interventions to help alleviate this problem. (Heart Lung® 2003;32:23-31.)
Coronary artery bypass surgery (CAB) has been described as the most completely studied operation in the history of surgery,1 and despite many recent advances in treatment, it is still viewed by many as the gold standard treatment for coronary artery disease. Essentially this operation restores the blood supply to the heart muscle by using an artery or vein from another part of the body to literally bypass the blocked or narrowed coronary artery. It offers the majority of patients relief from angina and may also reduce mortality in selected cases.2 However, demand for this operation has outstripped capacity, and long queues for the procedure are now common in many countries such as Canada, United Kingdom, New Zealand, and Sweden.3, 4, 5, 6, 7 The waiting time for non-urgent surgery in these areas can vary considerably, but it tends to range from several months to approximately 2 years. In contrast, places like the United States, which have a private health care system, do not exhibit this problem, as most patients receive immediate surgery.
Literature review  International literature documents a range of difficulties encountered by those on cardiac waiting lists. These vary from angina and fatigue,5 lack of knowledge and support,8 to anxiety and depression,9 as well as unemployment and reduced income.10 Northern Ireland has one of the highest rates of heart disease in the world and a comparatively long waiting list for surgery, with local studies documenting the effects of this situation in relation to mortality and prioritization of patients in such queues.11, 12 On a global level there is a recognized paucity of evidence regarding more subjective aspects of patient experiences while awaiting surgery,7, 8, 13 which is essential to plan effective nursing intervention. The literature confirms that heart disease in general, and waiting for bypass surgery in particular, is associated with significant psychologic problems. There is some variation in the nature of such problems, with various sources alluding to the stress of cardiac illness.13, 14, 15 Stress has a number of clinical manifestations, including irritability, anxiety, and depression, that have long been recognized in cardiac patients.16 A qualitative study of patients recovering from a heart attack and their spouses found that fear, worry, and pessimism about the future were common.17 More specific studies of patients on the waiting list for bypass surgery have found it to be associated with the presence of nervous reactions,18 as well as anxiety and depression.9 A postal survey of 72 patients awaiting bypass in Iceland found that fatigue, shortness of breath, chest pain, anxiety, and depression were the most prominent symptoms.7 In addition, the uncertainty that may accompany long queues for surgery has been noted to cause considerable anxiety for patients.4, 6, 8 One of the first studies of this population was conducted in New Zealand,10 in which researchers used an interview and the State Trait Anxiety Inventory (STAI) to compile a social evaluation of the waiting list. These authors found that 32% of patients had lost income and 20% claimed financial hardship while waiting for heart surgery, but they did not establish any correlation between time on the waiting list and STAI scores. A more recent Canadian study8 examined the needs of 147 patients awaiting cardiac surgery as well as 125 family members. This group found that the second major concern of this sample was their ability to cope with the waiting period. This was preceded only by their concern regarding the success of the operation. Another Canadian study19 of 21 patients and their spouses who had been waiting an average of 2.4 months for surgery found that uncertainty was inversely related to quality of life and hope for both patients and their spouses. There is also evidence that patients awaiting treatment for coronary artery disease are anxious and depressed and that such problems are related to the severity of pain and breathlessness.6 However, perhaps the most interesting finding from this large cohort of Swedish patients was that uncertainty was more distressing for patients than the pain they felt. There is consensus in the literature that, although shorter waiting times are a priority, it is also necessary to offer appropriate intervention to help patients cope with the problems of long waiting lists.3, 7, 13 Although a variety of difficulties have been documented in this population, anxiety emerges from the literature as the most salient feature of this experience for patients who suffer an unpredictable illness and indeterminate wait for treatment.10 Anxiety is known to have adverse consequences for cardiac patients;20 therefore more information is needed regarding the nature, cause, and severity of this problem in those awaiting cardiac surgery. Perhaps with greater understanding of this issue, appropriate nursing intervention can be directed toward the specific needs of this population.
Anxiety  Anxiety is a psychologic construct that has received considerable investigation in the literature since it was described by Freud in 1936.21 At a physiologic level, anxiety stimulates the release of powerful catecholamines that increase the heart rate, blood pressure, and cardiac output, and therefore may cause myocardial ischemia and electrocardiogram changes in those with established heart disease.20 Spielberger and colleagues22 have isolated the concept of anxiety into 2 distinct constructs—one which describes an emotional state and one which refers to a natural disposition toward anxiety in the individual, described as a personality trait. These authors have developed STAI as a means to assess both these characteristics.22
Method  Design This was a prospective, cross-sectional study, designed to describe the nature and intensity of anxiety expressed by this population and to evaluate changes in anxiety levels over time. To fulfill the dual nature of these objectives, a combination of qualitative and quantitative methods was used, including a qualitative interview conducted in the patients' home and self-administration of STAI.22 Data were collected at 3 intervals during patients' first year on the waiting list: entry to waiting list (Time 1), 6 months later (Time 2), and 12 months later (Time 3). Instruments STAI, developed by Spielberger et al, scores both the individual's current level of anxiety and the level of anxiety inherent in their particular personality type.22, 23 Previous research has confirmed the validity of state and trait anxiety across a wide variety of clinical settings.23, 24 As a result of the conceptual distinctions between each of these, state anxiety levels are subject to fluctuation, whereas trait anxiety levels are regarded as a relatively stable personality construct.22 This scale has been frequently used to assess psychologic functioning in cardiac patients.10, 25, 26, 27, 28 STAI scores have been compared with those derived from separate measurements of psychologic morbidity, before and 6 and 12 months after bypass surgery, with acceptable consistency found across a range of 4 instruments.27 There has been some debate as to the sensitivity of the instrument to smaller scale changes in state anxiety levels.24 However, previous authors support the reliability and validity of the STAI as a means of quantifying anxiety in this population over time. In this study, internal reliability of the instrument was high (Cronbach α = 0.95). Each of the two 20-item scales within STAI offers respondents a choice of 4 replies in a Likert-type format. Possible scores for both state and trait levels range between 20 and 80, with higher scores representing more intense or more frequent feelings of anxiety.22 Sample The population consisted of all patients in Northern Ireland referred by a cardiologist to a cardiac surgeon for CAB over a consecutive 6-month period. As a result of the mixed-methods approach, sample size was determined by evaluating other studies of this population documented in the literature because statistical calculation of sample size was inappropriate for this methodology.29, 30 A random sample of 70 patients was selected from a consecutive list of all those meeting the study criteria who were referred for cardiac surgery in Northern Ireland in this time frame. Procedures Patients were recruited from the only 2 hospitals in Northern Ireland that have invasive diagnostic facilities—all of which are referred to one cardiac surgery center. Patients entered this study on the day their coronary arteriography films were reviewed by the cardiologist and the cardiac surgeon who accepted them placed them on the waiting list. In total, 329 patients were referred for CAB in the 6-month study period. Patients were deemed eligible for the study if they required non-urgent bypass surgery. Exclusion criteria included patients requiring immediate surgery, private patients, those requiring re-operation or concurrent valve surgery, and those referred to a cardiac surgeon appointed during the time of the study (n = 89). Thus there were 240 eligible patients. From this group, a total sample of 70 patients were chosen with the use of random number tables to select 3 patients per week during the 6-month recruitment period. The semi-structured interview and STAI were first administered to these patients within 2 to 4 weeks of their referral to a cardiac surgeon (Time 1,n = 70); second test administration occurred after they had been waiting 6 months for surgery (Time 2, n = 49); then they were tested again after waiting 1 year (Time 3, n = 28). Attrition mainly resulted from patients having had their surgery performed (n = 36), although death (n = 4) and refusal to participate (n = 2) also contributed. Of the 4 deaths in this group of 70 during the 18 months of data collection, 3 were registered on the patient's death certificate as resulting from a cardiac cause. The clinical and demographic characteristics of this population are described in Table I.
| | |  | | Baseline n = 70 (%) | 6 mo n = 49 (%) | 12 mo n = 28 (%) |  |
 | Age | | | |  |
 | < 55 | 17 (25) | 14 (29) | 8 (29) |  |
 | 55-60 | 17 (25) | 11 (23) | 7 (25) |  |
 | 61-65 | 19 (27) | 13 (27) | 6 (21) |  |
 | > 66 | 16 (23) | 10 (21) | 7 (25) |  |
 | Sex | | | |  |
 | Males | 59 (84) | 43 (87) | 26 (93) |  |
 | Females | 11 (16) | 6 (13) | 2 (7) |  |
 | Angina Grade33 | | | |  |
 | Class I | 6 (9) | 4 (8) | 1 (4) |  |
 | Class II | 20 (29) | 13 (26) | 6 (21) |  |
 | Class III | 21 (30) | 17 (35) | 11 (39) |  |
 | Class IV | 23 (32) | 15 (31) | 10 (36) |  |
 | Smoking | | | |  |
 | Never | 12 (17) | 11 (23) | 7 (25) |  |
 | Ex-smoker | 51 (73) | 35 (70) | 19 (68) |  |
 | Current smoker | 7 (10) | 3 (7) | 2 (7) |  |
 | Employment status | | | |  |
 | Employed and working | 4 (5) | 5 (10) | 1 (3) |  |
 | Unemployed due to heart disease | 28 (40) | 23 (46) | 16 (58) |  |
 | Unemployed other reasons | 13 (19) | 6 (13) | 2 (7) |  |
 | Retired | 22 (32) | 12 (25) | 8 (28) |  |
 | Homemaker | 3 (4) | 3 (6) | 1 (4) |  | | | |
Ethical issues  Ethical approval for the study was granted by the local university ethics committee. The study was carefully explained to all participants, and their questions answered before written consent was obtained. Each participant was explicitly advised that inclusion in this study would not alter their treatment or length of wait, and that if they did decide to participate they could freely withdraw at any time. Procedures to maintain confidentiality were explained, as was the intent to publish anonymous interview extracts. During interviews the principle of non-maleficence was paramount, and if participants became distressed the interview was terminated and referral to appropriate support services offered.
Data analysis  Quantitative data were collated from each phase, coded, entered onto MicroSoft Excel and SPSX, and analyzed with standard nonparametric statistics, one-way analysis of variance (ANOVA) (n = 70) and repeated—measures ANOVA (n=28), with follow-up Tukey tests as appropriate. Qualitative interviews were undertaken in the participants' homes with the use of an inductive research approach to gather rich and descriptive data.29 In line with this methodology, there was no rigid interview schedule; instead a series of open questions were used to elicit information. For example, questions such as the following were asked: “Can you tell me how you are feeling, at the moment?” “Do you have any concerns?” “Can you tell me about these?” The process of analysis outlined by Colazzi31 was used to identify themes emerging from the qualitative interviews. Interviews were transcribed verbatim, read carefully, common themes were identified, and information grouped under theme titles. A record was kept of the relationships between themes as these emerged from the data. To enhance rigor, an audit trail was maintained, documenting the analytic procedures in detail. The credibility of the findings was enhanced by having a second researcher blindly cross-code a sample of interview transcripts.30 Member checking was achieved by returning a collective summary of this analysis to interview participants, who were then asked to comment on its appropriateness.32 Qualitative results are presented from the total sample (n = 70).
Results  Results of interview data relating to anxiety During interviews participants gave detailed accounts of their thoughts and feelings on a range of issues. These results have been reported in more detail elsewhere,33 and for the purpose of this article the qualitative findings in relation to anxiety are presented. Five central themes in relation to anxiety were identified with the process of analysis outlined by Colazzi:31 anxiety related to chest pain, uncertainty, forth-coming operation, physical incapacity, and dissatisfaction with health service. Anxiety related to chest pain Almost all participants disclosed that angina was a source of anxiety. There were a number of reasons cited for this association, particularly that it reminded participants of the severity of their heart problem.
“When I get the pain all I can think about is those five blocked arteries. I can't help but worry, I mean there can be many more arteries working properly in there.” Many participants also stated that when a pain occurred they became worried that it might be the beginning of a heart attack.
“The tightness just grips your chest, and catches your breath. It worries me that I might get a heart attack out of it. I had a heart attack when I didn't have any problem, so naturally I worry now that I know I need such a big operation.” Frequently, participants stated that they worried that their next heart attack would prove fatal.
“It's at the back of your mind always. When you take the pain very bad, and it doesn't go away after you've taken your spray, you just sit there and think, This is it, my time is up. I'll never make it to that operation.” Such feelings were most evident in initial interviews; as time progressed there was a general trend for participants to describe less anxiety regarding their chest pain, perhaps indicating that they had become accustomed to it or were more adept at dealing with it. Anxiety related to uncertainty Participants also stated that much of their anxiety was caused by not knowing how long they would have to wait for an operation. Such uncertainty was a difficult problem for many participants.
“You just wait and worry. Every day I listen for the postman. I don't know when I'll get word, but now I don't want to leave the house in case I miss that phone call telling me to come for the operation.” Anxiety regarding the timing of surgery was pronounced in this sample at every stage of data collection, but problems in this regard were heightened after waiting one year. Anxiety related to forthcoming operation For most participants the prospect of major heart surgery was a worrying concept.
“I don't like pain so the thought of somebody cutting you open is scary.” Some participants also expressed fears for their life during the operation.
“I don't fancy my odds. I just wonder if I'll ever make it off the operating table.” The ambivalence of this situation was evident in some participants' descriptions of anxiety.
“I'm a worrier. I'd love to get this operation over with, but at the same time it scares me too.” Participants generally expressed more anxiety in relation to the operation in interviews at 6 months and one year, perhaps because they felt the operation date was getting closer. Anxiety related to physical incapacity Many participants also expressed anxiety at the effect heart disease had on their lifestyle, which resulted in loss of independence for some.
“Well I can't walk, I can't shop, I can't even do ‘Do it yourself’ jobs or wee things around the house. Say if I tried to do something—even bring in a bucket of coal for the fire. Who is to say what would happen?
“I'm by myself all day, you just sit here worrying about all the things you'd like to be able to do. If that lightbulb went out I couldn't change it. I'd have to wait for my wife to come home. How do you think that makes me feel?” As the preceding extract demonstrates, many participants found it difficult to cope with their physical incapacity and became worried as a result. Anxiety related to dissatisfaction with health service Participants also expressed anxiety in relation to the quality of service they had been offered, with many feeling worried and alone.
“Nobody really cares how I am. They tell you that you need a heart operation but to go home and take it easy. It's like me taking the car to the garage and the mechanic saying the brakes have gone, and when I ask him to fix it he says ‘Oh no, there's a waiting list. You just take that car home and drive it easy. Don't go fast, and watch yourself going down hills.’ That's how I feel. It's like driving a car with no brakes. I'm just on tenderhooks. I know some day that crash will come.” Throughout many interviews participants expressed anxiety in relation to their treatment and feelings of being forgotten were common at all stages of data collection but were particularly high in those interviewed after waiting one year. Descriptions of anxiety Participants also gave quite graphic accounts of what anxiety felt like on an individual basis.
“I get this gnawing feeling in the pit of my stomach. I know what it is and I can feel it coming over me. It just eats away at me and I can do nothing about it. All these things go through my head. I just sit here and worry like I told you. I think about everything, about whether I'll live to see this operation and if I'll ever make it off the table.
“It's like death row in America, so it is! You're waiting for the day to come when you get the electric chair. You're waiting for the postman to bring you that letter.” Clearly such accounts are subjective, but they do facilitate greater understanding of the nature and intensity of the anxiety described by this population.
Discussion  It is apparent from the preceding data that anxiety was a pervasive feature of the experience of waiting for coronary bypass surgery. The combination of qualitative and quantitative findings generate a more holistic interpretation of the anxiety felt by this sample than it would have been possible to achieve from either method in isolation. The qualitative data enables us to define the main sources of anxiety as expressed by this sample. These are pain, uncertainty, physical incapacity, the impending surgery, and dissatisfaction with treatment. The strong association between anxiety and angina is confirmed by both qualitative and quantitative methods in this study. A statistically significant relationship was noted between the level of pain patients felt and their state and trait anxiety scores (Table III, Table VI). From a purely quantitative perspective this is an interesting, and perhaps clinically significant finding. However, we can gain much deeper understanding about how closely pain and anxiety are linked for this population through the insight provided by the qualitative data. During interviews, patients disclosed that angina was not just a physical sensation; it had far-reaching consequences that limited their lifestyle, reminding them of both their heart problem and need for major surgery. Pain also carried with it an inherent threat of sudden cardiac death. From these findings we can understand why chest pain and anxiety have such significance in this population. Many nurses have considerable expertise in assisting patients to deal with anxiety, and the nurse's role in relation to chest pain management is currently developing. Thus, this data may assist nurses to plan more effective intervention to alleviate these problems.8 Nurses with expert skills are ideally placed to help patients deal more effectively with angina and reduced exercise tolerance. Such intervention must be individualized to the needs of each patient but may include spacing activity and more effective use of anti-anginal therapy. Many nurses also have the opportunity to reassess changes in symptoms, such as the increase in the frequency or severity of angina. This may indicate progression of coronary disease, and nurses have a responsibility to take appropriate action in these circumstances. In line with other sources in the literature, uncertainty was an important source of anxiety in this sample.6, 34 This study identified the major factors leading to uncertainty. First, patients felt that they had been given inadequate information regarding when to expect surgery, which left many anxiously expecting a letter or telephone call, only to be disappointed on a daily basis. Nurses can offer patients up-to-date, if general, advice on the expected delay until surgery, which may reduce some of the related anxiety. Participants were also anxious about the uncertain outcome of their operation. How difficult would the experience be for them? Would the operation be a success? How quickly would they recover? Nurses can use these results as a rationale for offering patients information about the surgery, either verbally or in booklet or video form. Finally, patients in this study expressed anxiety about how much exercise was safe as they awaited surgery, and many were afraid to conduct normal household duties in case these precipitated a heart attack. The nursing implications of this have previously been discussed. The quantitative data from this study allows us to check for changes in anxiety across the waiting period and facilitates comparison with similar patient populations. It is important to note that anxiety remained consistently high at every stage of data collection. Participants in this study also had significantly higher levels of anxiety than those noted in the small study conducted more than a decade ago in New Zealand.10 However, it is difficult to meaningfully interpret the difference between the levels of state anxiety noted in our study and those from Mulgan and Logan10 because of the sparse clinical details given in their report. There also may be differences in the results between these 2 studies because Mulgan and Logan's research was completed on the basis of a once-only data collection from patients at various stages of the waiting period, in contrast to the longitudinal nature of this study. One of the most debilitating consequences of heart disease expressed by this sample was physical incapacity, illustrated in the fact that only 6% were employed and working and almost 50% reported a recent decrease in income. This concurs with other sources.6, 7, 9, 10 A statistically significant association was noted between reduced income and higher levels of state anxiety (Table IV). Through the qualitative data it is possible to understand the close relationship between incapacity, reduced income, and anxiety for this sample, and one gets a sense of the vicious circle of factors that combine to make patients' lives more difficult at this time.
Limitations  The results of this study should be interpreted cautiously because its aim was to explore the nature and intensity of anxiety felt by this particular sample. Thus, these results may not be reliable in the conventional sense. However, the transferability of these findings to other settings may be evaluated by assessing the rigor of the methodology and the characteristics of this particular sample (Table I). It is also important to note that although anxiety was the sole focus of this article, it is by no means the only difficulty these patients encounter. Other problems, such as uncertainty,4 clearly have significance for this population and should not be ignored.
Conclusion  Previous literature has reported high levels of anxiety in those awaiting CAB in many parts of the developed world.6, 8, 13 In this study, qualitative and quantitative methods were combined to convey a more holistic analysis of anxiety in this population. Results confirm a statistically significant relationship between angina and anxiety in this sample. The main sources of anxiety have also been identified. Therefore, it has been possible to provide much needed information on the anxiety felt by those who wait for CAB and also to identify nursing intervention that may help alleviate this distressing problem.
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Nurs Res. 1987;36:332–338. MEDLINE a The Centre for Nursing Research, University of Ulster, Jordanstown Belfast, Northern Ireland b The Regional Cardiac Unit, Belfast City Hospital, Belfast, Northern Ireland ☆ Reprint requests: Donna Fitzsimons, RGN, BSc, Dphil, Nursing Research, A Floor, Belfast City Hospital, Belfast BT9 7AB, Northern Ireland. E-mail: donna.fitzsimons@bch.n-i.nhs.uk ☆☆ 0147-9563/2003/$30.00 + 0 PII: S0147-9563(02)70203-3 doi:10.1067/mhl.2003.3 © 2003 Published by Elsevier Inc. | |
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